9-1-1 Everywhere in Ontario Act, 2025
Sponsored by Gélinas, France, Bourgouin, Guy, Vanthof, John, Vaugeois, Lise · First Reading Ordered for Second Reading
- Creates the 9-1-1 Everywhere in Ontario Act, 2025 to improve emergency call services across the province
- Requires the Minister to ensure everyone dialing 9-1-1 connects to a call centre or local police service
- Sets a December 2026 deadline for compatible computer dispatch systems allowing information sharing and caller location tracking
- Requires an interoperable radio channel for multi-agency responses among health, police, ambulance and fire services
- Requires call centres to have adequate staffing, trained supervisors, mental health supports and direct communication between responders
- Mandates a written policy covering communication with callers, accountability for delays, and mandatory reviews after deaths
- Amends the Ombudsman Act to create an Assistant Ombudsman overseeing 9-1-1 operations and public awareness campaigns